Reference

shiokambing 3 Terms & Conditions for Your Account

shiokambing 3 Terms & Conditions set out how you open, use and close an account, including wallet checks for DANA, OVO, GoPay and QRIS.

Account dutiesWallet conditionsPolicy accessContact route
shiokambing 3 shiokambing 3 Terms & Conditions for Your Account
CONTACT STEPS

Reach Us About Terms & Conditions

A clear contact path helps when a policy question affects your account or wallet status. Start with the support contact shown inside your account area and include the email or phone detail linked to your profile, plus the relevant transaction reference when your question concerns DANA, QRIS or a bank transfer. We use those details to locate the correct record without asking you to send a password or wallet PIN. If access is discussed, our answer will state whether it depends on local law.

Team online

Account policy request

Ask about a clause, account step or phone verification requirement through the support contact in your account area. Include your registered contact detail and the section you are asking about so we can respond to the correct policy point.

Wallet record check

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the transaction reference and date shown in your cashier record. We can then match the request to the relevant account entry without requesting your wallet PIN.

Change request

To request a correction or account closure under these Terms & Conditions, contact us from the account-linked route and state the action clearly. We may ask for phone verification before changing details or confirming that the request is complete.

DATA HANDLING

Browse How We Apply These Rules

Our policy process is designed to leave a clear trail for account decisions, wallet checks and changes to these Terms & Conditions.

Data purpose

We use account contact details, verification results and transaction references to provide access, check ownership and handle requests under the Terms & Conditions. We do not need your DANA, OVO, GoPay or QRIS PIN to locate a payment record.

Cookie choices

Cookies may support sign-in continuity, session handling and policy display across your device. Your browser controls can remove or restrict them, although a change may affect account access or require you to complete the phone verification step again.

Account security

Keep your password, phone access and wallet credentials private. We may pause an account action when sign-in details, phone verification or payment ownership do not align, then ask for a suitable account check before proceeding.

Record retention

We retain account, policy and transaction records for as long as needed for account administration, dispute handling and legal duties. The period can vary by record type and by the rules that apply where your access takes place.

Policy changes

When these Terms & Conditions change, we publish the revised wording with its effective date. Check the policy before using the account again, because continued access after that date may mean the updated terms apply where local law permits.

Who to contact

Use the support contact inside your account for questions about data, cookies, retention, access or a correction. Tell us which record or clause concerns you; never send a password, wallet PIN or full payment credential in a request.

Find Answers About Your Terms

These Terms & Conditions questions focus on the decisions you are most likely to make before opening an account or using the Indonesia lobby. We address account ownership, local eligibility, wallet records, data requests and policy changes directly, so you can choose the right contact path when a clause needs clarification.

They cover account creation, phone verification, lawful access, wallet ownership, deposits, withdrawals, game use, account closure, data handling and policy changes. They also explain what may happen when account details do not match a DANA, OVO, GoPay, QRIS or bank transfer record.

Yes. Eligibility and access depend on local law. You must check that using the service is permitted where you are located before opening or using an account. If a location-based question arises, contact us with your account details for a policy response.

No. Our Terms & Conditions require payment credentials to belong to you and match your account details. A third-party DANA, OVO, GoPay, QRIS, bank transfer or virtual account record can lead to a pause while ownership and the relevant transaction are checked.

Send a correction request through the support contact shown inside your account area. Identify the account detail you believe is wrong and provide the registered phone or email reference. We may complete phone verification before changing the record under these Terms & Conditions.

We publish revised wording and an effective date on the policy page. Read the updated Terms & Conditions before continuing. Earlier account activity is considered under the version that applied at that time, while later access may follow the revised wording where local law permits.

Retention depends on the type of record and the legal or operational reason for keeping it. Account, verification and payment entries may be retained for administration, dispute handling and legal duties. Ask through the account support route if you need a record-specific explanation.

You can request account closure through the account-linked support contact. State that you want the account closed and include your registered contact detail. We may verify ownership first, and some records can remain for legal, payment reconciliation or dispute-handling duties.